Shop Manager

• Lead, train, and motivate a team of staff to achieve sales targets and deliver exceptional customer service.
• Develop and implement sales strategies to increase revenue and enhance customer satisfaction.
• Monitor inventory levels and manage stock replenishment to ensure product availability.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Handle customer inquiries and resolve issues promptly to maintain a positive shopping experience.
• Prepare and analyze sales reports to identify trends and areas for improvement.
• Ensure compliance with health and safety regulations and company policies.
• Collaborate with the marketing team to promote products and services effectively.
• Participate in recruitment and onboarding of new staff members as needed.

• Excellent communication and interpersonal abilities.
• Proven experience in retail management or a similar role.
• Ability to analyze sales data and make informed decisions.
• Customer-focused with a passion for delivering exceptional service.
• Adaptable and able to thrive in a fast-paced environment.
• Strong organizational and multitasking skills.
• Proficient in using retail management software and tools.
• Ability to work flexible hours, including weekends and holidays.
• Commitment to continuous improvement and professional development.

Bayt